Set up the Greenhouse integration with JustCall

Connect JustCall to Greenhouse to call and text candidates directly from your ATS. The account owner sets up the integration once, then all mapped team members get access automatically.

Available on: Team plan or higher

Before you start

• You need a JustCall Team, Pro, or Business plan.
• The account owner must complete setup first.
• The account owner needs the Site Admin role in Greenhouse.
• If team members use different email addresses in JustCall and Greenhouse, the owner must map them manually during setup.

Create an API key in Greenhouse

1. Log in to your Greenhouse account.
2. Click the Settings icon (top right).
3. Go to Dev Center from the left menu.
4. Select API Credentials.
5. Click Create new API key.
6. Set the API type to Harvest and the partner to Custom.
7. Click Manage permissions and copy the API key. Store it securely.
8. Enable these permissions:

You can also click Select All for quick setup.

9. Click Save.

Connect JustCall to Greenhouse

1. Log in to your JustCall account.
2. Open Integrations from the sidebar.
3. Find Greenhouse under CRM and Helpdesk tools and click Integrate.
4. Enter the following:
   • API Key from Greenhouse
   • Greenhouse account URL (format: https://xxxxx.greenhouse.io/)
   • Email address used for your Greenhouse login
5. Click Integrate.
6. Review the team member mapping. JustCall auto-matches members with identical email addresses on both platforms.
7. For mismatched emails, select the correct Greenhouse user from the dropdown.

Customize your settings

After setup, configure the integration under General, Workflow, and Connected Numbers settings. Use Apply these settings across all your team members to enforce the same configuration for your entire team.