Track logged calls in Front

Confirm that your calls are syncing to Front and open the conversation directly. JustCall integration logs show the status of every logged call and link to the Front record.

Available on: Team plan or higher

Find a logged call

1. Go to Call Logs in JustCall.
2. Select the call you want to check. The call information window opens.
3. Click Integration logs.

The logs show whether the call was successfully logged to Front. A direct link takes you to the conversation in your Front account.

Troubleshooting

If no integration log appears or you see an error:

• Confirm your Front integration is active under Integrations > My Active Integrations.
• Check that the phone number used for the call is connected to a Front channel.
• Contact support with a screenshot of the call details for further help.