Country Code Selection for Campaigns

Run outbound campaigns1 min readUpdated 2026-03-14

Selecting the correct country code when creating a Sales Dialer campaign ensures that local phone numbers are recognized and dialed correctly.


Why Country Code Matters

Sales Dialer uses the country code to interpret phone number formats. For example, a UK contact's number 02038684554 is valid only when the UK country code is selected — the system adds the +44 prefix automatically.

If you select the wrong country code:

  • Contacts may be flagged as invalid
  • The campaign may complete without dialing any contacts

How to Set It

  1. During campaign creation, find the Country Code dropdown.
  2. Select the country that matches your contacts' phone numbers.
  3. Verify the selection before proceeding.

For contacts with international numbers in full E.164 format (e.g., +442038684554), the system recognizes the number regardless of the country code selected. But local-format numbers depend on the correct country code.


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