Run outbound campaigns

JustCall's Sales Dialer has three modes. Each one dials differently, supports different team sizes, and fits different campaign types. This guide helps you...

JustCall offers three dialer types. Pick the one that matches your team size, call volume, and outreach strategy.

The Sales Dialer dashboard is your command center for managing campaigns, monitoring agent performance, and reviewing call activity. Here's what each...

Sales Dialer is available across multiple JustCall plans in two plan suites. A 14-day free trial lets you test the full feature set before committing.

The Dynamic Dialer works like the Power Dialer — one call at a time, sequential dialing — but supports multiple agents sharing a single campaign and lets...

You've got a list of prospects. You want your team dialing through it fast — with scripts, voicemail drops, and CRM logging — instead of manually punching...

The Power Dialer calls one contact at a time, in sequence, for a single agent. You see each contact's CRM data before the call connects, giving you time to...

The Predictive Dialer calls multiple numbers simultaneously per agent — up to 10 parallel lines — and connects answered calls to available agents. It...

Every Sales Dialer session starts with a campaign. A campaign defines your contact list, dialer type, caller ID, and call settings. This guide covers the...

Import contacts into a Sales Dialer campaign from a CSV file, your CRM, or the API.

Sales Dialer campaigns can stop for several reasons. Some mean the campaign is fully completed; others mean it paused and can be resumed.

Start a Sales Dialer campaign using a CSV contact list from your spreadsheet.

Set up a new outbound calling campaign in under five minutes. Choose your dialer type, import contacts, configure settings, and start dialing.

Dynamic Dialer lets you add or remove contacts from a live campaign without pausing it. Multiple agents dial sequentially from the same shared list.

The Campaigns section is your control room — check contacts, adjust settings, review assignments, and monitor progress from one dashboard.

Selecting the correct country code when creating a Sales Dialer campaign ensures that local phone numbers are recognized and dialed correctly.

Need to step away? Pause your campaign without losing progress. The current call finishes, then dialing stops until you resume.

Once a campaign is live, you can monitor progress, pause and resume dialing, review contact statuses, and end campaigns. This guide covers campaign...

Every dialer campaign needs a contact list. You can upload contacts via CSV file, import from a connected CRM, or add them manually. This guide covers...

Alternate Number Dialing lets you dial from multiple outbound numbers within a single campaign. The dialer rotates through your number pool, which...

Answering Machine Detection analyzes the first few seconds of a connected call to determine whether a live person or a voicemail system answered. When AMD...

Auto-SMS sends a text message automatically after each dialer call ends. Use it to follow up with a link, confirm next steps, or keep your name in front of...

Leave a pre-recorded voicemail for a contact during or after a call — without staying on the line.

Display a number that matches your contact's area code. Local numbers get answered more often — especially in cold outreach.

When a contact asks to be called back at a specific time, agents can schedule a callback directly from the call wrap-up screen. The scheduled call replaces...

The Scheduled Calls section shows all callbacks that have been scheduled but not yet dialed. Use it to track upcoming calls across all campaigns or within a...

Local Presence Dialing automatically displays a caller ID that matches the prospect's area code. Prospects are more likely to answer calls from local...

Sales scripts display on-screen talking points during dialer calls. They keep agents on message, reduce ramp time for new reps, and support dynamic...

Voicemail Drop lets you leave a pre-recorded voicemail with a single click instead of waiting for the beep and speaking live. This saves 30–60 seconds per...

Account settings control global behavior for your Sales Dialer — call recording, cool-off time, local presence, timezone-based calling, and more. These...

Agent settings control how individual agents interact with the dialer — wrap-up time between calls, maximum parallel lines, call recording preferences, and...

Route campaign callbacks to JustCall's AI Voice Agent so missed return calls are handled automatically. The AI agent can answer questions, qualify leads...

Sales Dialer can automatically record all outbound campaign calls. You can enable or disable recording globally from your account settings.

Set what counts as a 'successful' call in your Sales Dialer campaigns. This success rate metric appears in your campaign analytics and helps you evaluate...

Create dropdown-type custom fields to standardize data collection during calls. Agents select from a predefined list of options instead of typing free text...

When contacts call back on your Sales Dialer numbers, you can route those calls to a specific phone number — your personal mobile, a teammate's number, or...

Organize call outcomes into groups so agents only see the dispositions relevant to their campaign.

Number Privacy masks customer phone numbers so agents can only see the last 4 digits during calls. This prevents contact information from being shared...

Reattempt rules control when and how the dialer retries contacts based on call outcomes. Set them globally or per campaign.

If you see a 'Reconnecting' message on the Sales Dialer, it means either your device went idle or your internet connection dropped. Here's how to fix each...

Route all incoming calls across every Sales Dialer number to a single consolidated phone number. Use this when you want one person or line handling all...

Disposition codes categorize the outcome of each dialer call — 'Connected,' 'Voicemail,' 'No Answer,' 'Interested,' etc. Agents select a disposition after...

Number health determines whether your outbound calls get answered or flagged as spam. Carriers and call-blocking apps score phone numbers based on call...

Reattempt rules automatically retry contacts based on the disposition logged after each call. Instead of manually tracking who to call back and when, the...

Timezone-based calling ensures your dialer only contacts prospects during permitted hours in their local timezone. This keeps you compliant with TCPA and...

Advanced Workflows let you automate post-call actions based on call outcomes, duration, ratings, and dispositions. A single workflow can operate across...

Automate follow-up emails after calls by adding an email action to your Sales Dialer workflows. When a call meets your workflow conditions, the system sends...

Workflows automate post-call actions when calls meet specific conditions. Set a trigger, define the criteria, and choose what happens next — move contacts...

Compare agent performance across campaigns — calls dialed, connect rates, conversation time, and dispositions — from one dashboard.

Review call data for any campaign — duration, outcome, disposition, and recordings — from one analytics view.

The Call Analytics Dashboard in Sales Dialer shows every metric you need to evaluate campaign and agent performance. Here's what each one means.

Quick reference for every metric you'll see in Sales Dialer dashboards and reports.

Campaign analytics give you a real-time view of dialer performance — calls made, connections, voicemails, agent activity, and disposition breakdowns. Use...

JustCall's Sales Dialer integrates with 16+ CRMs, letting you create campaigns directly from your CRM data and sync call outcomes back automatically. This...

Import contacts from Apollo.io sequences into Sales Dialer campaigns and automatically log call outcomes back to Apollo.io.

Import contacts from Bitrix24 into Sales Dialer campaigns with automatic field mapping and contact synchronization.

Import contacts from Copper CRM into Sales Dialer campaigns, log calls automatically, and sync custom fields bidirectionally.

Import contacts from Follow Up Boss smart lists into Sales Dialer campaigns. During calls, a contact badge links directly to the Follow Up Boss profile.

Import Contacts or Leads from Freshsales using custom views and filters. Calls are automatically logged back to Freshsales with recordings, notes...

Import candidates or prospects from Greenhouse into Sales Dialer campaigns. Call details are recorded as notes against the candidate or prospect profile in...

Import tagged contacts from HighLevel into Sales Dialer campaigns. Calls are automatically logged back to HighLevel as Tasks or Notes.

Import contacts from HubSpot lists into Sales Dialer campaigns, map custom fields, and enable two-way sync so changes during calls update both systems.

Automate contact removal from Sales Dialer campaigns using Infusionsoft's Campaign Builder. When a tag is applied to a contact in Infusionsoft, an HTTP POST...

Import contacts into Sales Dialer campaigns from Keap using automated HTTP POST workflows. This works with both Keap Pro/Ultimate (Automations) and Keap...

Import contacts from LeadSquared lists into Sales Dialer campaigns. Calls are automatically logged to LeadSquared's activity feed for centralized call history.

Sync contacts from Outreach sequences into Sales Dialer campaigns. Calls are logged automatically, tasks close in Outreach, and dispositions sync back.

Import contacts from Pipedrive directly into Sales Dialer campaigns using the 'Add to Sales Dialer' option. Two-way custom field sync is available on Pro...

Import contacts and leads from Salesforce into Sales Dialer campaigns using two methods: the Chrome extension or Salesforce Campaigns.

Import open call tasks from Salesloft cadences into Sales Dialer campaigns. Calls are logged, tasks are closed, and contacts advance to the next cadence...

Import contacts from Zoho CRM into Sales Dialer campaigns using the Sales Dialer Extension for Zoho. Supports Contacts, Leads, and Accounts modules with...

Automatically sync custom field changes between Sales Dialer and ActiveCampaign in both directions. When agents update fields during calls, those changes...

Automatically sync custom field changes between Sales Dialer and Copper CRM. Eliminates manual data entry across both platforms.

Automatically sync custom field changes between Sales Dialer and HubSpot. Field updates during or after calls sync to both platforms without manual data entry.

Automatically sync custom field changes between Sales Dialer and Pipedrive. Updates made during or after calls sync to both platforms without manual entry.

Automatically sync custom field changes between Sales Dialer and Salesforce. Updates during or after calls sync to both platforms, reducing manual data entry.

Map Sales Dialer custom fields to Zoho CRM fields using Zoho API field names. You can set mappings at the global level (applies to all campaigns) or at the...

Automatically sync custom field changes between Sales Dialer and Zoho CRM. Requires Zoho API field names for mapping.

Answers to the most common questions about JustCall's Sales Dialer — plans, limits, features, and troubleshooting.

Run Power Dialer campaigns from your Android phone. The Sales Dialer mobile app is a separate app from the main JustCall app — download it from the Google...

Run Power Dialer campaigns from your iPhone. The Sales Dialer iOS app is separate from the main JustCall app — download it from the App Store.