Analyse Your Sales Dialer Campaign

Review call data for any campaign — duration, outcome, disposition, and recordings — from one analytics view.

How to Access Campaign Analytics

1. Go to Sales Dialer → Campaigns from the side menu.
2. Find your campaign and click the Analytics button in the Actions column.

The analytics screen shows every call in the campaign with:

• Client details (name, number)
• Call time and duration
• Agent rating
• Disposition code
• Call recording playback

What to Look For

• Connect rate — are enough contacts picking up?
• Disposition breakdown — which outcomes dominate (interested, callback, not interested)?
• Call duration — are conversations long enough to qualify leads?
• Success rate — what percentage of calls achieve a positive outcome?

Use these signals to adjust scripts, reattempt rules, or campaign timing.

Related Articles

• Campaign Analytics Dashboard
• Call Analytics Dashboard Metrics