Pipedrive Integration with Sales Dialer

Run outbound campaigns1 min readUpdated 2026-03-14

Import contacts from Pipedrive directly into Sales Dialer campaigns using the "Add to Sales Dialer" option. Two-way custom field sync is available on Pro and Business plans.


Importing Contacts

  1. In Pipedrive, go to People.
  2. Filter and select the contacts you want to dial.
  3. Click Add to Sales Dialer.
  4. Choose to create a new campaign or add to an existing campaign.
  5. Map fields between Pipedrive and Sales Dialer. Add custom fields with the + icon.
  6. Set a default country code and configure a fallback phone field.
  7. Import contacts.

Default Mappings

Set global default mappings in Sales Dialer > Integrations to apply across all Pipedrive campaigns.


Two-Way Sync

Enable bidirectional custom field sync:

  1. Go to Sales Dialer > Integrations > Configure.
  2. Toggle on two-way sync for Pipedrive.

Changes made during calls sync back to Pipedrive automatically.

Requires: Pro or Business plan.


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