View Unread Messages
Message customers1 min readUpdated 2026-03-12
View Unread Messages
Quickly find conversations that need your attention by filtering for unread messages.
How to Filter Unread Messages
- Go to SMS/MMS in the left sidebar.
- Locate the filter dropdown at the top of the conversations list.
- Select Unread only.
The inbox now shows only conversations with unread incoming messages. Select All to return to the full view.
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