SMS Signature

SMS Signature automatically appends text to the end of every outbound SMS you send. Use it for company branding, agent identification, or compliance text like opt-out instructions.

Set Up an SMS Signature

1. Go to Settings → SMS/MMS.
2. Find the SMS Signature section.
3. Enter your signature text.
4. Click Save.

Example signatures:

• — Team at Acme Inc.
• Sent by {{agent_name}} | Reply STOP to opt out
• Acme Support | acme.com/help

How It Works

• The signature is appended to every outbound SMS from the configured number or agent.
• Signature text counts toward your message character limit and may increase segment count.
• Keep signatures short (under 30 characters) to minimize cost impact.

Auto-Add Signature

To automatically include the signature on all outbound messages:

1. Go to Settings → SMS/MMS → Auto-add signature.
2. Toggle on.

When disabled, agents can still manually add the signature by selecting it from the compose area.

Related Articles

• Auto-Add Signature to SMS
• SMS Segments Explained
• SMS Settings and Configuration