Group Texting in SMS

Message customers2 min readUpdated 2026-03-12

Group Texting in SMS

Group Texting lets you add multiple contacts to a single SMS conversation — similar to a group chat. All participants see messages from everyone in the group.

Available on: All plans (paid add-on: $5/user/month)


Enable Group Texting

  1. Go to SMS/MMSInbox.
  2. Click the Group Texting tab.
  3. Click Activate now.
  4. Confirm — $5/user/month is added to your billing.

Create a Group

  1. After activation, click Create Group in the Group Texting tab.
  2. Add contacts (up to 9 plus yourself — 10 total participants).
  3. Select the JustCall number to send from (must be MMS-capable).
  4. Name the group and click Create.

Access Group Messages

Group conversations appear in the Group Texting tab within SMS/MMS.


Limitations

  • US and Canada only. Group texting is not available for international numbers.
  • Maximum 10 participants (you plus 9 others).
  • Requires MMS-capable numbers. Group texts are sent as MMS, not SMS.
  • Recipients must support group MMS on their device (most modern phones do).
  • Charged at MMS rates per message, per recipient.
  • No MMS attachments in group threads. To share media, use a public URL instead.
  • Only groups created in JustCall appear as group conversations — groups initiated by external contacts are not recognized.

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