Group Texting in SMS
Message customers2 min readUpdated 2026-03-12
Group Texting in SMS
Group Texting lets you add multiple contacts to a single SMS conversation — similar to a group chat. All participants see messages from everyone in the group.
Available on: All plans (paid add-on: $5/user/month)
Enable Group Texting
- Go to SMS/MMS → Inbox.
- Click the Group Texting tab.
- Click Activate now.
- Confirm — $5/user/month is added to your billing.
Create a Group
- After activation, click Create Group in the Group Texting tab.
- Add contacts (up to 9 plus yourself — 10 total participants).
- Select the JustCall number to send from (must be MMS-capable).
- Name the group and click Create.
Access Group Messages
Group conversations appear in the Group Texting tab within SMS/MMS.
Limitations
- US and Canada only. Group texting is not available for international numbers.
- Maximum 10 participants (you plus 9 others).
- Requires MMS-capable numbers. Group texts are sent as MMS, not SMS.
- Recipients must support group MMS on their device (most modern phones do).
- Charged at MMS rates per message, per recipient.
- No MMS attachments in group threads. To share media, use a public URL instead.
- Only groups created in JustCall appear as group conversations — groups initiated by external contacts are not recognized.
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