UK KYC Regulatory Requirements
Stay compliant1 min readUpdated 2026-03-14
UK phone numbers require approved identity verification (Regulatory Compliance) before they can be used for calling or messaging.
Available on: All plans
Key dates
| Date | Requirement |
|---|---|
| May 27, 2024 | All new UK number purchases require an approved Regulatory Compliance (RC) document before activation |
| August 31, 2024 | All existing UK numbers must be connected to an approved RC bundle for messaging and calling |
Scope
This applies to all UK number types:
- Local numbers
- Mobile numbers
- Toll-free numbers
For individuals
| Requirement | Notes |
|---|---|
| Passport or government-issued ID | Valid, not expired |
| Proof of address | Utility bill, bank statement, or similar |
Address rules: UK address required for local numbers. Mobile and toll-free numbers accept worldwide addresses.
For businesses
| Requirement | Notes |
|---|---|
| Commercial register excerpts | Required if not using a UK Companies House registration |
| Business address | Same address rules as individuals |
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