Stay compliant

Link your JustCall phone numbers to a registered 10DLC campaign so you can send SMS to US recipients.

Learn how to add or remove JustCall phone numbers from an approved A2P 10DLC campaign so your numbers can send SMS to US recipients.

Publicly traded companies must complete an Authentication+ identity verification step during 10DLC brand registration to prevent impersonation and protect their brand.

Step-by-step guide to registering your business brand for 10DLC in JustCall. Complete brand registration to unlock higher SMS throughput and avoid carrier filtering on US local numbers.

Increase your chances of 10DLC campaign approval with these best practices for sample messages, opt-in descriptions, and use case alignment.

Follow these best practices when filling out your 10DLC campaign registration to avoid rejections and get approved faster.

After registering your brand, register each messaging campaign to tell carriers what kind of messages you send. This guide walks through campaign setup, use cases, sample messages, and approval.

Common reasons 10DLC campaigns are rejected and how to fix each issue for resubmission.

All 10DLC campaign types explained — standard, special, and low-volume. Choose the right type for your messaging needs.

Choose the right 10DLC campaign type for your messaging. Each type has different throughput limits, carrier review requirements, and compliance rules. This guide covers all standard campaign types.

How to delete an approved, failed, or suspended 10DLC campaign from your JustCall Compliance Center and what happens to associated phone numbers.

An EIN (Employer Identification Number) is mandatory for 10DLC brand registration. Learn what qualifies as a valid tax ID and how to handle international registrations.

Quick answers to the most common 10DLC questions: registration timeline, costs, what happens to existing numbers, toll-free vs 10DLC, and how to check your status.

How to describe your message flow and call-to-action for 10DLC campaign registration. Examples of approved and rejected descriptions.

What your 10DLC campaign's call-to-action must include to pass review — opt-in language, privacy policies, and compliant sample messages.

Why your 10DLC brand registration might fail and how to fix each issue — EIN mismatches, name inconsistencies, and address errors.

Video walkthroughs for completing 10DLC brand and campaign registration in JustCall.

Walk through the complete 10DLC registration process — brand registration, campaign registration, and number association — from your JustCall Compliance Center.

Your 10DLC brand or campaign registration was rejected? This guide covers every common rejection reason — mismatched business info, bad sample messages, missing opt-in details — with specific steps to fix each one.

How 10DLC trust scores determine your messaging throughput — what each tier means, how many messages per second you can send, and how to move up.

Detailed breakdown of how US carriers use 10DLC trust scores — scoring factors, carrier-specific behavior, and what to expect at each level.

Understand how 10DLC Trust Scores work, what throughput you get at each level, and how to appeal a low score.

10DLC is a carrier requirement for business SMS on local US phone numbers. Without it, your messages get filtered or blocked. Learn what 10DLC is, who needs it, and what happens if you skip registration.

Complete guide to A2P 10DLC registration — what it is, why it's required, how brand and campaign registration works, pricing, and FAQ.

Actionable tips to improve your 10DLC trust score — EIN accuracy, website requirements, business data consistency, and appeal options.

Frequently asked questions about the September 2023 blocking of unregistered 10DLC messages — what happened, who's affected, and what to do.

US carriers block unregistered SMS traffic and fine businesses that violate messaging rules. This checklist covers every compliance requirement for sending...

Required information for registering toll-free numbers for SMS messaging — use cases, consent documentation, sample messages, and submission tips.

Toll-free number verification can be rejected for various reasons. Some rejections allow resubmission after fixing the issue. Others are permanent.

Common reasons toll-free number verification is rejected and how to resolve each issue for resubmission.

Block outbound messages to specific contacts by adding them to JustCall's Do Not Message (DNM) list. Manage suppression manually or via auto-archive settings.

Content categories prohibited by US and Canadian carriers in SMS messaging — SHAFT categories, carrier-specific restrictions, and consequences.

JustCall's acceptable use policy for SMS and MMS messaging — what's allowed, what's prohibited, and enforcement actions.

Carrier-specific throughput limits for SMS on AT&T, T-Mobile, and Verizon — how trust scores, number types, and registration affect delivery speed.

Stay compliant with US SMS regulations. This guide covers TCPA requirements, carrier rules, quiet hours, consent types, and the practices that keep your numbers in good standing.

Every business SMS requires recipient consent. Learn how JustCall handles opt-in, opt-out, and re-subscribe workflows to keep your messaging compliant with US carrier rules and TCPA regulations.

Consent requirements for 10DLC messaging — types of opt-in, how to collect consent, documentation guidelines, and TCPA compliance.

Configure automatic conversation archiving and Do Not Message list behavior in JustCall's SMS settings.

What happens when you violate US carrier messaging rules — fines, number suspension, campaign shutdown, and how to avoid penalties.

New Zealand SMS compliance requirements — Unsolicited Electronic Messages Act, consent rules, and sending guidelines.

Australian SMS compliance requirements — ACMA regulations, consent rules, quiet hours, and sender identification for messaging from JustCall.

UK SMS compliance requirements — PECR regulations, ICO guidelines, consent rules, and sender identification for messaging from JustCall.

UK carriers block SMS from international long codes. Use a UK local number or Alphanumeric Sender ID to ensure delivery.

Send SMS from a branded name instead of a phone number using Alphanumeric Sender ID. Understand availability, formatting rules, and limitations.

France-specific requirements for Alphanumeric Sender ID registration, including pre-registration rules, documentation, and compliance guidelines.

Configure Alphanumeric Sender ID for a specific JustCall number instead of applying it account-wide.

Step-by-step guide to enabling Alphanumeric Sender ID on your JustCall account for branded outbound SMS in supported countries.

Requirements for purchasing Australian phone numbers vary by number type. Here is what you need for each.

To purchase a Belgian phone number on JustCall, you need to submit identity and address documentation. Requirements vary by number type and account type.

To purchase an Argentine phone number on JustCall, you need identity and address documentation. Requirements vary by number type.

To purchase a UK phone number on JustCall, you need to submit identity and address verification documents. Requirements differ for individuals and businesses.

JustCall may restrict your account from calling or messaging specific countries for security and compliance reasons.

South Korean phone numbers have strict regulatory requirements. Most number types are available to businesses only.

Requirements for purchasing Taiwanese phone numbers vary by number type. Most require a Taiwan address.

UK phone numbers require approved identity verification (Regulatory Compliance) before they can be used for calling or messaging.

How JustCall supports GDPR compliance with data export, deletion requests, consent management, and Data Processing Agreements.

Overview of JustCall security certifications, encryption, data residency, and compliance frameworks including SOC 2, HIPAA, and ISO 27001.