Australian Phone Number Regulatory Requirements
Stay compliant1 min readUpdated 2026-03-14
Requirements for purchasing Australian phone numbers vary by number type. Here is what you need for each.
Available on: All plans
Local numbers
- Individuals: Name and Australian address (no PO Box). No documentation upload required.
- Businesses: Same — name and Australian address.
Mobile numbers
- Individuals: Government-issued ID and proof of address (worldwide address accepted).
- Businesses: Government ID, proof of address, and business registration number.
Toll-free numbers
- Individuals: Name and address (worldwide accepted).
- Businesses: Name, address (worldwide accepted), and business registration number.
Toll-free registration update
All Australian toll-free numbers must be registered. Enforcement deadline: September 30.
Businesses registering toll-free numbers now need:
- Website or social media presence
- Business registration number
- Authorized representative with a business-domain email address
Registration is digitally verified — no supporting documents are required at submission.
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