Australian Phone Number Regulatory Requirements

Stay compliant1 min readUpdated 2026-03-14

Requirements for purchasing Australian phone numbers vary by number type. Here is what you need for each.

Available on: All plans


Local numbers

  • Individuals: Name and Australian address (no PO Box). No documentation upload required.
  • Businesses: Same — name and Australian address.

Mobile numbers

  • Individuals: Government-issued ID and proof of address (worldwide address accepted).
  • Businesses: Government ID, proof of address, and business registration number.

Toll-free numbers

  • Individuals: Name and address (worldwide accepted).
  • Businesses: Name, address (worldwide accepted), and business registration number.

Toll-free registration update

All Australian toll-free numbers must be registered. Enforcement deadline: September 30.

Businesses registering toll-free numbers now need:

  • Website or social media presence
  • Business registration number
  • Authorized representative with a business-domain email address

Registration is digitally verified — no supporting documents are required at submission.


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