Enable Alphanumeric Sender ID on a Number
Stay compliant1 min readUpdated 2026-03-12
Enable Alphanumeric Sender ID on a Number
Apply an Alphanumeric Sender ID to a specific JustCall number, so only messages from that number display your brand name.
How to Enable Per Number
- Go to Settings → Phone Numbers.
- Select the number you want to configure.
- Click SMS Settings or the gear icon.
- Under Alphanumeric Sender ID, toggle it on.
- Enter the Sender ID name (up to 11 characters).
- Click Save.
Messages sent from this number to supported countries will display the Sender ID. Messages to the US, Canada, or unsupported countries continue to show the phone number.
Per-Number vs Account-Wide
| Scope | Use Case |
|---|---|
| Account-wide | Same brand name for all numbers |
| Per-number | Different Sender IDs for different departments or brands |
You can mix both — set an account-wide default and override it on specific numbers.
Related Articles
Was this helpful?