Geographic Permission Restrictions

JustCall may restrict your account from calling or messaging specific countries for security and compliance reasons.

Available on: All plans

How restrictions work

When geographic restrictions are enabled on your account:

• All inbound and outbound calls to/from that region are fully blocked
• All SMS messages to/from that region are fully blocked

This applies to both sending and receiving.

How to request changes

To add or remove geographic restrictions, contact JustCall Support with:

• The country names you want to add or remove
• Your business reason for the change
• Business registration documents
• Tax IDs
• Social media links

Approval timelines vary depending on the region and compliance review.

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