Port a US Local Number (Self-Serve)

Set up my phone system2 min readUpdated 2026-03-14

Port a US Local Number (Self-Serve)

You can port US local numbers directly through the JustCall web portal — no email required.

Available on: All plans


What you need

RequirementNotes
Invoice from current providerDated within the last 30 days. PDF, JPEG, or PNG format. Max 10 MB.
Business nameAs it appears in your carrier records
Current provider account numberFrom your existing carrier
Authorized representativeName and email of the person authorizing the transfer
Service addressAddress on file with your current provider

How to submit

  1. Go to Phone Numbers in JustCall.
  2. Select Port Numbers.
  3. Enter your numbers manually or upload a CSV/Excel file.
  4. Fill in the required details (business name, account number, address, representative).
  5. Upload your invoice.
  6. Select a preferred port-in date — minimum 7 days out, excluding weekends and holidays.
  7. Submit the request.

After submission, Twilio sends you an LOA link for electronic signature.


Timeline

Porting typically takes 2–3 weeks after the LOA is signed. No downtime during the transfer.


Was this helpful?