Configure Polycom SoundPoint IP 300 for JustCall

Set up my phone system1 min readUpdated 2026-03-14

Configure Polycom SoundPoint IP 300 for JustCall

Connect your Polycom SoundPoint IP 300 desk phone to JustCall using SIP credentials.

Available on: All plans


Step 1 — Get your SIP credentials

  1. Log into JustCall and go to Phone Numbers.
  2. Select your number and click Generate SIP Settings.
  3. Note the Username and Password.

Step 2 — Configure the phone

Access the phone's web interface and configure:

Server settings

SettingValue
Server 1 Addressjustcallv1.sip.us1.twilio.com
Port5060
TransportTCP
Expires300

Line settings

SettingValue
AddressYour JustCall SIP Username
Auth User IDYour JustCall SIP Username
Auth PasswordYour JustCall SIP Password

Verify connection

A green checkmark on the phone display indicates a successful connection. A red indicator means there is a credential issue — double-check your username and password.


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