Phone Number Pricing in JustCall

Set up my phone system2 min readUpdated 2026-03-14

Phone Number Pricing in JustCall

Every JustCall plan includes one free local phone number per team member. Beyond that, pricing depends on the number type, country, and how you acquire it.

Available on: All plans


Number types

JustCall offers four categories of phone numbers:

TypeUse case
LocalVoice & SMS or voice-only — ideal for establishing local presence
MobileSMS-only or voice & SMS — common in regions where local numbers don't support SMS
NationalCountry-wide numbers without area codes
Toll-FreeCustomers call you at no cost to them

What's included free

Each team member on your account gets one free local number (up to $6/month value). Once you exceed your free allocation, additional numbers are billed monthly.

What counts toward the free quota: Local numbers available for direct purchase through the dashboard.

What doesn't count: Mobile, toll-free, national numbers, and numbers that require manual procurement all fall outside the free allocation.


Standard pricing

Most local numbers cost $6–$10/month. Some regions carry higher rates, including:

  • Saudi Arabia
  • Jordan
  • India
  • Singapore
  • United Arab Emirates
  • Australian toll-free numbers

How billing works

New phone number charges appear on your next invoice — they're not charged immediately. The cost is added alongside your regular subscription billing.


Availability by country

For US, UK, and Canada, local and toll-free numbers are available instantly through the dashboard. Other countries may require manual procurement or document submission.

Example: In Australia, voice-only local numbers are available directly, but voice + SMS mobile numbers require manual setup.


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