Configure Polycom VVX 500 for JustCall
Set up my phone system1 min readUpdated 2026-03-14
Configure Polycom VVX 500 for JustCall
Connect your Polycom VVX 500 desk phone to JustCall using SIP credentials.
Available on: All plans
Step 1 — Find your phone's IP address
On the phone, go to Home > Settings > Status > Network > TCP/IP Parameters. Note the IP address.
Step 2 — Access the web interface
- Open a browser and go to
http://<phone-IP-address>/. - Log in with username
adminand password456. - Go to Settings > SIP > Line X.
Step 3 — Configure SIP settings
| Setting | Value |
|---|---|
| Address | username@justcallv1.sip.us1.twilio.com (replace username with your JustCall SIP Username) |
| Outbound Proxy | justcallv1.sip.us1.twilio.com |
| Outbound Proxy Port | 5060 (or 5061 for TLS) |
| Server 1 Address | justcallv1.sip.us1.twilio.com |
| Server 1 Port | 5060 (or 5061 for TLS) |
| Server 1 Expire | 3600 |
| Server 1 Register | Yes |
| NAT Keep-Alive | 20 seconds |
| Auth User ID | Your JustCall SIP Username |
| Auth Password | Your JustCall SIP Password |
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