Automate with AI

Describe what you need in plain language and JustCall generates a complete agent configuration — scripts, behavior, actions, and knowledge base suggestions...

Templates give you a pre-configured AI Voice Agent for common industry use cases. Select a template, customize the details for your business, and you are...

AI Voice Agent is an add-on available on all JustCall plans. You pay for the agent minutes you use, with volume discounts on larger bundles.

This guide walks you through upgrading your AI Voice Agent plan — whether you are moving from the free trial to a paid plan, or upgrading from Agent Lite to...

An AI Voice Agent answers and makes calls on your behalf — handling FAQs, scheduling appointments, qualifying leads, and transferring calls to your team...

Advanced settings control how your AI Voice Agent handles timing, interruptions, background noise, and call limits. These settings fine-tune the caller...

The Behavior tab is where you define what your AI Voice Agent knows, how it communicates, and what rules it follows. These settings shape every response the...

The call flow controls how your AI Voice Agent opens, paces, and structures every conversation. Getting the flow right is the difference between a...

Give your AI Voice Agent a voice that matches your brand. Choose from built-in voices, upload a recording, record in your browser, or browse the ElevenLabs...

Dynamic greetings let your AI Voice Agent personalize the opening of every call based on who is calling and why. Instead of a generic 'Hello, how can I help...'

Variables let you insert dynamic, caller-specific information into your agent's greetings, scripts, SMS messages, and actions. Instead of hard-coding...

Actions define what your AI Voice Agent can do during and after a call — beyond just talking. Transfer calls, schedule appointments, send SMS, trigger API...

Your AI Voice Agent does more than talk — it takes action. Transfer calls, book appointments, send SMS, trigger API calls, collect data, and log to your...

Your AI Voice Agent can send an SMS to the caller automatically after every call — confirming what was discussed, providing next steps, or sharing links to...

Every call your AI Voice Agent handles can be automatically logged to your CRM — including the transcript, AI-generated summary, disposition code, and any...

Give your AI Voice Agent real-time context about every caller by fetching data from your systems before the conversation starts. The agent uses this context...

When your AI Voice Agent answers a question using knowledge base content, you can see exactly which source it referenced. This makes it easy to verify...

A knowledge base gives your AI Voice Agent the information it needs to answer caller questions accurately. Without one, the agent relies only on its role...

The Knowledge tab controls what information your AI Voice Agent has access to when answering caller questions. This includes static knowledge bases and...

Knowledge bases provide the information your AI Voice Agent needs to answer caller questions accurately. This guide covers creating, editing, sharing, and...

The AI Voice Agent analytics dashboard shows how your agents are performing — call volume, resolution rates, handover rates, and time saved. Use it to...

When your AI Voice Agent cannot resolve a caller's request, it can transfer the call to a live team member. JustCall supports two transfer types: cold...

AI-powered outbound calling has specific legal and ethical requirements. This guide covers the rules you need to follow to stay compliant and build trust...

Intelligent call routing lets your AI Voice Agent determine why someone is calling and route them to the right team, department, or individual — without a...

AI Voice Agent and JustCall AI now support multilingual auto-detection — the system identifies the language a caller speaks and responds in that language...

Your AI Voice Agent can make outbound calls — following up with leads, confirming appointments, conducting surveys, or delivering notifications. The agent...

A summary of the latest improvements to AI Voice Agent — new features, capabilities, and enhancements since the initial launch.

JustCall AI extracts action items from calls — follow-up tasks, assignee suggestions, and reminders pushed to your CRM or task manager.

Configure AI call scoring in JustCall to evaluate agent performance on greeting, objection handling, compliance, and closing.

How JustCall AI generates call summaries automatically — key points, action items, sentiment, and where to find them.

How automatic call transcription works in JustCall — supported languages, accuracy, accessing transcripts, and searching across conversations.

Use JustCall AI coaching metrics — talk-to-listen ratio, filler words, longest monologue, and question rate — to develop your agents.

JustCall AI joins Zoom, Teams, and Meet calls to transcribe, summarize, and extract action items from meetings.

JustCall AI pricing details — included features by plan, AI add-on costs, per-minute transcription pricing, and enterprise volume discounts.

Track customer sentiment across calls with JustCall AI — positive, negative, and neutral classification with timeline tracking.

Automatically detect topics and keywords across calls — track competitor mentions, pricing discussions, feature requests, and more.

Use AI-powered call scoring in JustCall to automate quality scores, sentiment analysis, and talk-to-listen ratios

Use JustCall AI conversation analytics for auto-summaries, action items, sentiment trends, and keyword tracking

An overview of JustCall AI features — call transcription, summaries, sentiment analysis, call scoring, action items, and coaching insights.

Want to make sure your message lands the right way before you hit send? AI Rephrasing and Tone Analysis reviews the message you draft and suggests improvements

How JustCall's AI messaging features comply with TCPA, 10DLC, and carrier regulations. Understand consent, opt-out handling, and content guidelines for AI-generated messages.

AI Smart Replies generates 2-3 response suggestions based on your conversation history. Review, edit if needed, and send. The AI drafts; you decide.

JustCall's AI Smart Reply feature provides one-click contextual responses in your SMS inbox. Learn how to enable and use smart replies for faster customer responses.

SMS Copilot reads your conversation history and generates contextual reply suggestions. Learn how to enable it, what it detects, and how it differs from SMS Bot.

SMS Copilot analyzes your conversation history and suggests contextual replies so you can respond faster. Learn how to use AI-generated suggestions, when they appear, and how they differ from SMS Bot and templates.

Step-by-step guide to creating a JustCall Workflow — choose a trigger, set conditions, and define automated actions.

Every action available in JustCall Workflows — send SMS, update your CRM, notify Slack, and more.

Filter when your JustCall Workflows run using conditions — business hours, agent groups, call direction, duration, and more.

Use JustCall Workflows to automatically log calls, create deals, update contacts, and trigger CRM-side automations.

Five ready-to-use JustCall Workflow examples covering missed calls, CRM logging, voicemail transcription, SMS keywords, and after-hours replies.

Set up JustCall Workflows that automatically send text messages based on call events — missed calls, completed calls, and appointments.

Get started faster with pre-built JustCall Workflow templates for missed call follow-ups, auto-replies, voicemail alerts, and CRM logging.

Learn how to test JustCall Workflows before going live, read execution logs, and troubleshoot common errors.

A complete reference of every trigger event available in JustCall Workflows and the data each one provides.

Learn how JustCall Workflows automate actions triggered by call and SMS events so your team spends less time on manual follow-ups.

Automatically send out-of-office replies based on your business hours schedule, so customers always get a response even when your team is away.

Set up automated SMS workflows triggered by events like missed calls, new contacts, form submissions, and CRM updates. Build trigger-condition-action rules without code.

Automate your SMS workflows with trigger-based actions. Send auto-replies, assign conversations, tag contacts, and notify your team — all based on incoming message events.

Set up automatic SMS responses for when you or your team are unavailable — after hours, holidays, or during scheduled time off.