JustCall Appointment Scheduler

Handle inbound calls2 min readUpdated 2026-03-14

JustCall Appointment Scheduler

The Appointment Scheduler lets you share a booking link with prospects and customers so they can pick a time that works for both sides. Appointments sync to your calendar automatically, and JustCall sends SMS reminders to reduce no-shows.

Available on: Team plan and above


How it works

  1. You create a booking page with your available time slots
  2. Share the booking link via email, SMS, or embed it on your website
  3. The contact picks a date and time
  4. JustCall creates the appointment, adds it to your calendar, and sends confirmation

No back-and-forth scheduling emails required.


Calendar integration

Connect your Google Calendar or Microsoft Outlook calendar so JustCall can check your real-time availability. When a contact opens your booking link, they only see times when you are actually free.

To connect your calendar, go to Settings > Integrations > Google Calendar or Outlook and authorize the connection.


SMS reminders

JustCall automatically sends SMS reminders before the appointment to reduce no-shows:

  • 24 hours before — a reminder with the date, time, and any details you included
  • 1 hour before — a final reminder

You can customize the reminder timing and message content under Appointment Scheduler > Settings > Reminders.


Auto-confirm appointments

By default, new bookings are auto-confirmed immediately. The contact receives instant confirmation via SMS and email. If you prefer to review bookings before confirming, switch to manual confirmation mode in your scheduler settings.


  • Direct link — Copy the URL and paste it in emails, messages, or social profiles
  • SMS — Send the link as a text message directly from JustCall
  • Website embed — Add the booking widget to your website with a simple code snippet
  • Email signature — Include your booking link in your email signature for passive lead capture

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