Manage my team
Set up my team, assign permissions, and monitor activity.
13 articles
Team members
Roles & permissions
Groups & routing
Monitoring & settings
Agent Activity Log
3 min readTrack agent login times, status changes, calls handled, and breaks for payroll and compliance
Team Caller ID
2 min readConfigure outbound caller ID settings for agents, groups, and shared number pools
Team Voicemail Settings
3 min readConfigure voicemail greetings, transcription, and email notifications for your team
Productivity tools
Import and Export Contacts
3 min readBring your existing contacts into JustCall from CSV files, Google Contacts, or your CRM. Export contacts out of JustCall when you need them in another tool...
Team Notifications
3 min readConfigure missed call, SMS, and voicemail notifications via in-app, email, and push channels